O Google the downloads for Adobe Flash 10 and Java Runtime Environment. O Use Windows Update to update to the latest version of IE 7. O Right click "Local Area Connection" icon in your system tray and select "Repair". * I get an error when opening the cash shop (Keep-alive software stops your ISP shutting down your session through inactivity - though has no effect on packets sent/recieved) O Using a "keep-alive" program such as ConKeep. * If you're using a PPPoE connection type: O If you experience random DC's in your internet connection (not just in Cabal) contact your ISP's support desk and ask for further instructions on how to identify the cause. O Check all your hardware connected (router/cables/lines in & out etc.) and ensure all are in working order. * If you're using a PPPoA connection type: You can therefore also try simply restarting your machine. I would also like to point out that the longer you have Cabal running the more sluggish your machine will become. * Kill all processes that could be using any bandwidth and re-check Cabal's connection stability. * Please ensure a stable internet connection re-check cables in and out of router/modem and PC. If you experience a DC every time you do something specific then you most likely have a corrupt file in you game folder. Sometimes during an installation some of the non-essential files are corrupted and not detected. * Reinstall the game client and ensure successful updating O Someone has gained access to your account or you have forgotten your details. * Ensure the correct password is being changed via the correct part of the site, i.e forum password in the User CP and the game password on the main page. O You failed to update correctly and were caught in the ban script using a "speedhack" (Error Code 6: Type 174) O Your account has been blocked for using offensive language towards another individual O Your account has been blocked for using automated programs (bots) * Submit a support ticket - account related cases are not for the Technical Support Forum! If you are adding a new video card to your system, sometimes it is neccessary to upgrade that power supply for your computer as well. Please make sure that the power supply in your computer meets the requirements of the graphics card you have installed. In rare cases, these types of issues can be related to underpowered or poor quality power supplies in the computer. In most cases, loading updated chipset drivers, updating video card drivers, and installing available Windows updates will resolve these issues. Lockups and hangs in the operating system can be attributed to out-of-date or missing chipset drivers for the motherboard, missing Windows updates, or corrupted/outdated video card drivers. * Make sure you have disabled all software that you're not using at the moment (including all hacks), some software might conflict with gameguard and cause a PC restart. * Remove all hardware and peripheral device drivers and install them one at a time (check to see if Cabal runs after each installation) O Or remove all non-essential hardware connected and attempt to run Cabal. * Remove and hardware/software you may have installed in-between the last successful playing and first reboot. O PSU or UPS (Power Supply Unit or Uninterruptable Power Supply) * Check the following are in working order: Any errors followed by black screen and/or restart Graphical glitches followed by PC restartģ. Graphical glitches followed by black screenĢ. * Reinstall game client and ensure successful updating, your client has corrupted files essential for start-upġ. The game fails to reach the login screen before I get a CTD (crash to desktop) with no error message * Re-install current copy and manually updateĤ. * Re-install current copy and auto-update * Delete update files completely and let it download all updates from scratch The game will be closed to recieve the update. This paticular error should no longer appear.ģ. * Allow update.exe in firewall/AV exceptions list * Disable any firewall/AV software you have running * Delete cookies & temp files then restart PC * If system is overclocked please also revert back to the factory default.ġ. * Please double check your PSU either by temporarily replacing it or using it on another rig. Incorrectly displayed interactional features (mobs/NPCs) * Reinstall and ensure successful updatingĢ. Graphical glitches (odd colours, stripy screens etc.): I would advise you all to simply press Ctrl+F and enter a keyword to search this thread since reading through it may be rather tedious when looking for something specific!
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